Following on from our COVID-19 announcement to our customers yesterday (Found here: www.sfgsoftware.com/covid-19), the way most of us work is changing as we know it. A large majority of the UK workforce is likely to be working from home for the first time this week due to the COVID-19 outbreak.
So, if you are self-isolating or have been asked to work from home for the foreseeable future, what is the best way to make sure you and your team are working efficiently, and more importantly, securely?
Computers or laptops, email access, phone conferencing, access to internal networks are all tools that any workforce will need when working from home. Your IT Support team at sfG Software will be able to assist with this set-up.
Remote workers should have a secured Wi-Fi network and work with a trusted virtual private network (VPN). The VPN serves as a buffer between the Wi-Fi connection and your mobile device or laptop. Any transmitted data is then encrypted to protect it from any outside interception.
Stay in touch with employees who work from home via Microsoft Teams, Skype, Slack and other messaging services. Regular contact with employees via phone, email, messaging, or video conference is important so your remote workers do not feel out of the loop or isolated.
This is one of the most crucial elements when it comes to working from home. Employers need to have trust in their employees to get their jobs done when they are not working in the office. This is a prerequisite for most businesses but really comes into play in times like these.
Wherever you are working from, and whatever the situation, your IT support team at sfG Software will always be available to help you with any issues you may have. If your business has not yet set-up to work remotely then give us a call and we can advise on how this can be done as efficiently as possible. Our remote support will continue unchanged – you can still contact us either by email (firstname.lastname@example.org) or phone (01463 630300) and your emails and calls will be answered as usual.
sfG Software provides IT Support services to businesses in Inverness, the Highlands and beyond. The areas we can help you with include it support help desk, proactive remote monitoring, server and desktop support, network systems design, management and support, backup, business continuity and disaster recovery services, hardware and software advice and procurement.