If Big Brands Can Be Breached By Hackers, What About Your Business?

Why Cybersecurity Isn’t Just a Big Business Problem — and What You Can Do Today

In recent weeks, cybersecurity has dominated the headlines again. High street names like Harrods, Co-op, and Marks & Spencer have reported serious breaches or attempted cyberattacks from hackers that have raised questions across the business world. If organisations with world-class IT budgets and teams can fall victim to hackers, what hope do small and mid-sized businesses have?

The answer lies not in fear, but in preparation. Because while cyberattacks are becoming more sophisticated, so too are the defences that even small organisations can put in place. And most importantly, it starts with awareness!

 

The Myth of “Too Small to Be a Target”

One of the most dangerous assumptions we see among small businesses in the Highlands and Islands is: “We’re too small to be targeted.”

The truth? SMEs are often more attractive targets. Cybercriminals and hackers know that small businesses typically lack the robust protections of larger corporations, making them easier to breach. They also often handle valuable data such as customer details, payment information, business-sensitive communications and are more likely to pay ransoms just to keep operating.

In fact, the Federation of Small Businesses (FSB) has previously reported that small firms are subject to over 10,000 cyberattacks daily in the UK. So no business is too small, too local, or too offline to be a target.

We’ve recently seen a sharp increase in scams targeting small business, particularly those coming in via email and disguised as colleagues, you can read more about this in our last article. No business is completely free from risk.

 

Hacker working on a keyboard

 

What Are Hackers After?

It’s not always about stealing millions of pounds. In fact, many attacks are relatively low-effort and low-risk for cybercriminals, but still incredibly damaging to victims.

Common cyberattack motives include:

  • Ransomware: Locking you out of your systems and demanding payment to get back in.
  • Data theft: Accessing customer, supplier, or employee records and stealing data such as email addresses.
  • Phishing attacks: Using email or SMS to trick your team into handing over credentials. (As mentioned above, these have been rife recently!)
  • Business disruption: Targeting your operations during critical periods, like payroll runs or tax deadlines.

Just imagine:

  • You can’t access your files before a key client meeting.
  • Your team receives fake emails appearing to be from you.
  • Your business website is defaced or taken offline during peak hours.

The consequences aren’t just technical. They’re reputational, operational, and very often, financial.

 

Cybersecurity is a Business Essential — Not Just an IT Issue

We understand that IT can feel complex. But at sfG Software, we like to think of cybersecurity as simply protecting your ability to operate. That’s why it’s not just an IT problem. It’s a whole-business priority.

Just like locking your doors at night or taking out insurance, cybersecurity is about risk reduction. It’s also about enabling growth with confidence. If your systems are secure, your team can work productively, your clients can trust you, and your business can keep moving forward.

 

Practical Steps to Protect Your Business Today

The good news? You don’t need a huge IT team to improve your defences. Here are five practical actions any business can start with:

  1. Enable Multi-Factor Authentication (MFA)

Think of MFA like a second lock on the door. Even if a hacker guesses a password, they’ll be blocked without access to your second layer (like a phone app or code). It’s one of the simplest and most effective protections.

  1. Keep Systems and Software Updated

Outdated systems are one of the most common entry points for attackers and hackers. Ensure your devices, apps, and antivirus tools are always running the latest versions. This includes website plugin updates and running these regularly.

  1. Train Your Team

Most cyberattacks start with human error. Make sure your employees know how to spot phishing emails, use strong passwords, and report anything suspicious. Did you know at sfG Software we run a service whereby we create a ‘fake’ email communication and report back on who may have fallen for it? This isn’t to embarrass anyone, rather to provide a training opportunity for you and your team!

  1. Backup Regularly, and Securely

A good backup is your safety net. Store backups off-site or in the cloud and test them regularly to make sure they’re working.

  1. Work With a Local Cybersecurity Expert

Not sure where to begin? That’s where sfG Software comes in. We help Highland and Islands businesses understand their risks and implement the right solutions, not a one-size-fits-all package, but a plan that makes sense for you and your business.

 

Cyber Essentials: A Recognised Framework for Protection

If you’re looking to demonstrate your commitment to cybersecurity, consider working toward Cyber Essentials certification. It’s a UK government-backed scheme that helps organisations protect themselves against common online threats.

At sfG Software, we help businesses:

  • Understand what Cyber Essentials involves
  • Identify gaps in their current setup
  • Make the necessary changes
  • Complete the certification process

It’s a powerful way to reassure your clients, partners, and insurers that you take security seriously.

 

Local Support from People Who Understand Your Business

Based in the Highlands, sfG Software is proud to support businesses across the region with cybersecurity, Wi-Fi solutions, Microsoft 365 expertise, IT support, and more.

We don’t just throw tech jargon at you. We work as a partner, helping you understand risks, make informed decisions, and keep your systems running smoothly. Whether you’re a startup, a growing SME, or a third-sector organisation, we can help you build a safer digital foundation.

Final Thoughts: Don’t Wait for a Wake-Up Call

The reality is that cybercrime isn’t slowing down and hackers are becoming more advanced. And unfortunately, small businesses are often the ones hit hardest… But with the right tools, support, and mindset, you don’t need to be the next victim.

Free Cybersecurity Audit

At sfG Software, we offer a free cybersecurity audit to help you understand where you stand. We’ll review your current setup, identify vulnerabilities, and provide a clear, jargon-free report outlining improvements.

No pressure, no hard sell, just honest, expert advice from the team.

Book your free audit today and take the first step toward better protection from cybercriminals and hackers.

Testimonials

Abbie McCahill

“As a small team, time at work can be quite precious so when there’s a glitch with a laptop or a computer, it can really be a nightmare. Prior to us having sfG Software to support us, if one of the laptops was playing up, I’d invariably get asked to look at it and the downtime involved would usually be significant. Now, we pay sfG a very reasonable monthly retainer and if anything goes wrong with any of our equipment, we’re all safe in the knowledge that we can pick up the phone to or raise a ticket with one of the experienced engineers and the problem will be sorted out with minimal disruption. I really wouldn’t hesitate to recommend sfG to any customers or associates and I’m really grateful to have sfG Software as an extended arm of our team! Thanks again for supporting us so well!”

Abbie McCahill, Managing Director
Adder Business Ltd, Inverness

Tony Lister

“Having just signed up to get sfG Software to look after our IT needs, I wanted to thank you and your team for what has been an exceptional onboarding process. Andy is a good listener and has very quickly helped increase our understanding of the benefits of Office 365 and helped set up our systems to work more effectively. We have already agreed a gameplan for further improvements and are delighted with his expertise and knowledge. We are confident that as our company expands, we have the right people in place to look after our systems and would happily recommend sfG Software to anyone wanting assistance with their IT needs. We look forward to working with sfG Software for many years to come.”

Tony Lister, Director
Hamish Homes, Inverness

Highland Hospice

“Your response was great including the swift site response and working through the situation to resolution. You clearly identified the fault, where the issue was and put future mitigations in place. All this reinforces our confidence in sfG providing IT support to the Hospice.”

Highland Hospice

Scott Anderson

“Can I also take this opportunity to say that every time we deal with sfG we are always impressed at the speedy, helpful and efficient response we get. In this post-covid day and age I am finding it increasingly difficult to find suppliers who live up to their word, but sfG always deliver.”

Scott Anderson
Masson Cairns Solicitors and Estate Agents

Freda Newton

“I am often reluctant to give references in case it all goes wrong but I have to say that the support from sfG has been the best that we have had and I feel that our systems are much more robust and professional having listened to their advice.”

Freda Newton, Managing Director
Jacobite Cruises, Inverness

Scott Murray

“We have been working with sfG for a number of years now, and have found their service to be attentive and efficient. Nothing is too much hassle, and if they can’t do something they are happy to make a recommendation for someone who can. Their pricing is great and, unlike some companies, we have never had a bill for “extras” that weren’t discussed before a project. All in all, a great bunch of guys to work with.”

Scott Murray, Managing Director
Cru Holdings

David Brookfield

“My experience of IT support companies was that they were broadly all the same and all very mediocre. Since moving our business to sfG I have changed my view entirely.

The changeover from our previous providers was seamless and since then the support we have received has been excellent. The personnel at sfG are very easy to speak to. We receive almost instant responses to our needs and help is provided even if the issue isn’t directly within their remit.

We are kept up to date with our usage and spend via the monthly activity reports which provide excellent statistics for our Board and all at a very competitive price. sfG are certainly a cut above the norm in the IT Support industry.”

David Brookfield, Head of Finance and IT
Centred

Mike Ayres

“sfG have provided IT support services to HighWater since 2011. The broad range of technical capabilities provided by their patient and dedicated support staff ensures that they are always able to respond to our needs in a timely and efficient manner. The accurate data provided by their support desk system ensures that they are able to provide HighWater with a tailored, cost-effective IT support package designed to suit the size and complexity of our company. sfG’s staff have gone above and beyond the level of support that I have typically experienced from other companies when we have had unforeseen out-of-hours IT problems. In summary, I couldn’t recommend them highly enough!”

Mike Ayres, Managing Director
Highwater

Dan Rose-Bristow

“We have used sfG now since 2015 and have always found the service to be friendly and professional. They cover periodic maintenance, ad hoc issues as well as upgrade installations. They often work with 3rd party suppliers and always facilitate any issues that this can bring. sfG look after our Office 365, server and networking, PC maintenance, switches and access points, wireless infrastructure, EPOS hardware and cyber security. I would highly recommend them as a business to work with and we appreciate the service they provide for us”

Dan Rose-Bristow, Owner
The Torridon

Sarah Fowler

“We’re a small charity that has muddled by without any formal IT support for many years, with frustrations and glitches ever growing! Our IT had really started to hold us back and interfere with our day to day work. It took around a year from us initially contacting sfG for us to finally take the leap and enter into an SLA. During that time they were incredibly patient, understanding and always happy to answer any questions we had. We’ve now made the move to Office 365, supported by sfG every step of the way. There’s lots still to do but they’re happy to work with us, at a pace that suits the team, so everyone can get used to changes gradually and avoid any additional pressures. I have no hesitation in reccommending sfG.”

Sarah Fowler, Chief Officer
Thriving Families

Brenda Dunthorne

“sfG have provided us with IT support for a number of years and we are always very pleased with their response time and the outcome of their advice. In addition sfG have supported us in some complex bespoke software developments which demonstrated their skills and determination to achieve the desired outcome. The sfG staff are always very polite and a pleasure to work with.”

Brenda Dunthorne, Director
In Your Element

Sarah Mackay

“Appointing sfG has been a wise business move for us at Canonbury Interiors. Now sfG handle all our IT issues, we are free to focus on our clients and what we do best.”

Sarah Mackay, Managing Director
Canonbury Interiors

Paul Wood

“We’ve been using sfG software for many years now for our back-office, server and IT support. Their fast, knowledgeable and reliable service has ensured IT failures and niggling computer problems are all, fortunately, a thing of the past!”

Paul Wood, Managing Director
West Highland Publishing Company

Dave McLaughlin

“As with most modern businesses we have become totally dependent on IT systems in all areas. Any break in service has a direct cost impact. We have been working with sfG for many years and their support is critical to our business. I would highly recommend their professional service.”

Dave McLaughlin, Managing Director,
Shandwick Supply Co

Daniel Murdoch

“We have been with sfG for just over a year now and their customer service has been first class from the first minute.  Initially, we probably weren’t their ideal client as we were just starting out, however during the first year of a business, the last thing you want to be worrying about is IT.  With a number of new employees and systems coming in throughout the year, sfG have been on top of all our needs and requirements.  Their response to any issue or query is within minutes and any issues which do arise are resolved well within their SLAs.  Their charging structure is very fair which sees us never overpaying for support which we don’t require or use throughout the year.  The team are all very friendly, personable and are quick to come and see us in person if required.”

Daniel Murdoch, Financial Planner
57 North Financial Planning

Bruce Farrell

“Without the help and support from sfG, I would still be staring at a screen now scratching my head.
The support they offer is above and beyond normal.
Extremely friendly staff, very understanding.
We required a specific bit of work done for our company and Andy was extremely helpful and did work behind the scenes that was outstanding.

The work he did will now save us hours of work.”

Bruce Farrell, Rope Access Technical Authority
Ethos Inspection Solutions