A few weeks ago, we posted a blog about some of the email scams that are being used to manipulate people into sharing their personal information during the COVID-19 pandemic. This fraudulent activity is on the rise and comes in many different variations and guises but are essentially the same scam. So, to help combat […]
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For any business, it is imperative to be proactive when it comes to IT support. As companies across the country have all experienced with the covid-19 outbreak, not being prepared for a disaster is not good enough. So, what is proactive IT? Proactive IT Support is where you have a team of software and IT support engineers […]
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In these uncertain times, the COVID-19 pandemic has forced us to rely on our computers and mobile devices more than ever. With everyone staying at home to fight the virus, we are using the internet more for our shopping, work and communicating with friends and family. With this increase in online usage, comes an increase […]
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Communication is key for remote workers in current times. With majority of staff working from home due to the COVID-19 outbreak, employers need to ensure their business has the capability to manage easy and effective communication wherever they are working. Microsoft Teams is the go-to tool for business use. What is Microsoft Teams? Microsoft Teams […]
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Following on from our COVID-19 announcement to our customers yesterday (Found here: www.sfgsoftware.com/covid-19), the way most of us work is changing as we know it. A large majority of the UK workforce is likely to be working from home for the first time this week due to the COVID-19 outbreak. So, if you are self-isolating or […]
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Message to sfG Customers re Covid-19 Given the developing Covid-19 situation, we wanted to update you on measures sfG Software has in place to ensure we can continue to support you, while reducing risk to individuals. First of all, it is our intention to continue to deliver the IT Support that you have been used […]
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The Journey Formed in 2009 by David Garvie and Robert Murray, sfG Software has had an exciting 10 years. Both David and Robert noticed the lack of choice Highland businesses had in when it came to their IT support needs. With this in mind, they decided to create sfG Software to provide a level of […]
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Do you want the good news or bad news? We’ll go with the bad news first… The “Bad” News They say all good things must come to an end, and for Stuart Wells, one of our IT Support Engineers, that time has come. Stuart has been a vital part of the sfG team for 10 […]
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An in-depth survey of nearly 6,000 consumers, carried out by LivePerson, across the UK, US, Australia, Germany, France and Italy, found that 82% of customers say the main factor in great service experience is getting a quick solution to their issue. Based on this information, it is so important to have a knowledgeable and reliable […]
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Are you an ambitious IT Support Technician who wants to utilise your technical skills in an environment where your skills are recognised and valued? Would you like to work for a successful and growing company that has built a reputation for customer service and ‘friendly’ support? About the Company Based in Inverness, sfG Software is […]
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