Category Archives: IT Support


Tips for working from home

IT-support-and-working-from-home

Following on from our COVID-19 announcement to our customers yesterday (Found here: www.sfgsoftware.com/covid-19), the way most of us work is changing as we know it. A large majority of the UK workforce is likely to be working from home for the first time this week due to the COVID-19 outbreak. So, if you are self-isolating or […]

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Covid-19

Message to our customers re Covid-19

Message to sfG Customers re Covid-19 Given the developing Covid-19 situation, we wanted to update you on measures sfG Software has in place to ensure we can continue to support you, while reducing risk to individuals. First of all, it is our intention to continue to deliver the IT Support that you have been used […]

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One in, one out in IT Support

One In One Out in IT Support

Do you want the good news or bad news? We’ll go with the bad news first… The “Bad” News They say all good things must come to an end, and for Stuart Wells, one of our IT Support Engineers, that time has come. Stuart has been a vital part of the sfG team for 10 […]

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5 Advantages of Remote IT Support

An in-depth survey of nearly 6,000 consumers, carried out by LivePerson, across the UK, US, Australia, Germany, France and Italy, found that 82% of customers say the main factor in great service experience is getting a quick solution to their issue. Based on this information, it is so important to have a knowledgeable and reliable […]

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WE ARE HIRING!

Are you an ambitious IT Support Technician who wants to utilise your technical skills in an environment where your skills are recognised and valued? Would you like to work for a successful and growing company that has built a reputation for customer service and ‘friendly’ support? About the Company Based in Inverness, sfG Software is […]

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International Computer Security Day 2019

“Passwords are like underwear: don’t let people see them, change them very often, and you shouldn’t share them with strangers.” – Chris Pirillo From our team at sfG, we would like to wish everyone a Happy International Computer Security day for November 30th! Woah, that’s a bit of a mouthful and not the sexiest holiday, but for your […]

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Windows 7 End Of Life

Windows 7 Reaches End Of Life in 2020 Microsoft’s Windows 7 operating system is due to reach End Of Life (EOL) on 14 January 2020. A large number of the world’s computers, most in corporate environments, are still running the nine-year-old system. This End of Life means no more bug-fixes, security patches or new functionality, […]

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sfG Software are Cyber Essentials Plus Certified

sfG Software are now Cyber Essentials Plus Certified! “Cyber Essentials is a Government-backed, industry-supported scheme to help organisations protect themselves against common online threats.”   Cyber Essentials “Plus” means that we have been externally audited to prove that we meet the required standards for the certification.   www.cyberessentials.ncsc.gov.uk

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sfG Software Inverness is now a DrayTek Advanced Networking Partner

DrayTek products have always performed well for our customers and provide a cost-effective network solution, while still providing the advanced features that would normally cost more.
What products do DrayTek make?
DrayTek’s products include routers, wireless access points and network switches. Examples of where you might use these products are:

  • Creating a wireless network in a home/office/business (these can be scaled up to cover large areas). This allows central management of your access points.
  • Creating a site to site or teleworker to site VPN (virtual private network) allowing multiple sites to be connected and flexible working.
  • Filtering network traffic by using the Globalview Web Filtering service within the router to provide safe and secure internet access.
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sfG Software is now a Gold Microsoft Competency Partner

We are delighted to announce that alongside our existing Microsoft Partner Silver Competencies, we have now achieved the highly regarded Microsoft Partner Gold Competency in Application Development. This further establishes our place as the premier Microsoft Competency Partner of our kind in the Highlands. Microsoft Partner Competencies Our current list of Microsoft Partner Competencies are: […]

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